Contact Our Support Specialists
If you need a hand with your account, have a technical question or want to give feedback, our team at Bresbet is here to help. We can assist with registration and KYC, deposits and withdrawals, responsible gambling tools, or general enquiries. Contact us and we’ll respond promptly via live chat during operating hours or by email. For urgent account issues call the number in the contact table below. You can also manage limits, self-exclude or request documentation.
| Department | Contact |
|---|---|
| Customer support | [email protected] (live chat and email, typical response during hours) |
| General enquiries | [email protected] (non-urgent enquiries, reply within 24 hours) |
| Affiliates | [email protected] (partnerships and tracking queries) |
| Phone | +44 20 7183 4592 (phone support for urgent account issues) |
| Working hours | Mon-Fri, 08:00-22:00; Sat-Sun, 09:00-18:00 |
Contact Us by Email
Email is the preferred contact method for detailed requests, account issues or when you need to send documents. Please use [email protected] and include a clear subject line, your full name and up-to-date contact details. Providing all relevant information up front helps us resolve matters faster and avoids unnecessary delays in verification or account investigations.
Send Us a Message
Response Time
Support response times vary by channel and issue complexity. Most general enquiries are answered within one business day, and live chat replies are usually immediate during service hours. For account investigations, KYC checks or disputed payments, resolution may take several days while we review documentation. We’ll keep you updated on progress and provide an estimated time where a longer investigation is required.
Feedback
Help us improve Bresbet by sharing your feedback, suggestions or ideas. We read every message and use comments to refine site features, promotions and customer support. Whether it’s a bug report, a request for new games or a note on usability, your input matters and directly informs updates to make the site clearer and easier to use.