User Privacy Policy
Welcome to the Bresbet privacy policy. This page explains how we collect, use and protect the personal information you provide when you create an account, place bets or use our site and apps. We take your privacy seriously and set out below the types of information we hold, why we use it and how you can manage your data.
Types of data we collect
We collect information necessary to provide and secure your account and to comply with regulatory and legal obligations. Broadly, this includes personal data, technical data and transactional data.
Personal data
Personal data includes your name, date of birth, home address, contact details (phone and email), identity documents provided for verification, and other information you give us when registering or contacting support.
Technical data
Technical data covers information gathered automatically when you use our services, such as IP address, device identifiers, browser type, operating system, location data derived from IP, and log data relating to your session and site activity.
Transactional data
Transactional data relates to your account activity and payments. This includes deposits, withdrawals, bets placed, game and betting history, winnings and losses, and records necessary for responsible gambling and anti-money-laundering checks.
How we use your information
We use your data to operate your account, process payments, verify identity, prevent fraud, comply with legal and regulatory requirements, provide customer support and improve our services. We may also use anonymised data for analytics and to monitor responsible gambling behaviour.
Information sharing and third parties
We share personal data with trusted third parties to deliver our service. These include payment processors, identity verification suppliers, fraud prevention agencies, analytics and hosting providers, and regulatory or law enforcement bodies where required. We require these partners to safeguard your information and to use it only for the purposes we specify.
Some service providers may be located outside the UK. Where transfers occur we put in place appropriate safeguards to protect your information, such as standard contractual clauses or equivalent measures.
Cookies and tracking technologies
We use cookies and similar technologies to remember preferences, support secure logins, track site performance and, where you consent, to deliver relevant analytics and advertising. You can manage cookie settings through your browser or via our cookie settings tool on the site.
Data protection practices
We protect your information using technical and organisational measures, including encryption in transit, access controls and secure storage. Access to personal data is restricted to staff and partners with a legitimate need to know. We regularly review our security arrangements to reduce the risk of unauthorised access.
User rights
You have rights in relation to your personal data including the right to access, correct or delete your information, and to object to or restrict certain processing. Where processing is based on consent, you can withdraw consent at any time without affecting processing carried out before withdrawal.
Access, correction and deletion
To exercise your rights or request a copy of your data, contact our privacy team at [email protected]. We will respond to verifiable requests and may ask for identification to protect your account. In some cases we may retain certain information where required by law or to resolve disputes.
Privacy policy updates
We may update this policy from time to time. Material changes will be posted on this page and, where required, notified to you in your account. Please check this page periodically to stay informed about how we handle your data.